Microsoft 365 F1 [New Commerce Experience]
Microsoft 365 F1
Microsoft 365 F1 is the smallest frontline worker licence, and the one most often bought by mistake. It gives Microsoft Entra ID P1, 2 GB of OneDrive storage, and read-only access to the Microsoft 365 web and mobile apps. It has no desktop applications. Most importantly it carries no Exchange mailbox rights: a mailbox is provisioned through the Exchange Kiosk service plan so the Teams calendar works, but F1 users are not entitled to use it, and Microsoft recommends disabling Outlook on the web for them. If a worker needs email or needs to edit a document, F1 is the wrong licence and F3 is the right one.
What it is
Microsoft 365 F1 is the entry frontline worker plan. It is designed for staff who need identity, communication and access to company information, rather than for people who produce documents or work from a mailbox.
Who it is for
Frontline and deskless staff who need to be reachable, to see company content, and to be managed as identities, without needing email or document authoring.
Key capabilities
- Microsoft Entra ID P1 for identity, Conditional Access and multifactor authentication
- Read access to documents through Microsoft 365 for the web and mobile
- 2 GB of OneDrive storage
- Access to company resources published in SharePoint
- Microsoft Teams in the editions that include it, for chat, meetings, channels and apps
What is not included, and this is the important part
F1 carries no Exchange mailbox rights. A mailbox is provisioned through the Exchange Kiosk service plan so that the Teams calendar functions, but the user is not entitled to use it. Microsoft's own guidance is to disable Outlook on the web for F1 users and ask them not to reach the mailbox by other means.
F1 also has no desktop applications, and its access to the web and mobile apps is read-only: an F1 user can open a document but cannot create, edit or save one. There is no personal site and no site mailbox. Teams Phone capabilities require an additional add-on.
How it compares to F3
Microsoft 365 F3 gives a real 2 GB mailbox reachable through Outlook on the web, and full create and edit rights in the web and mobile apps. If either of those matters to the role, F3 is the licence, not F1.
Does Microsoft 365 F1 include email?
No. F1 does not include Exchange mailbox rights. A mailbox is provisioned through the Exchange Kiosk service plan so the Teams calendar works, but F1 users are not entitled to use it, and Microsoft recommends disabling Outlook on the web for them. For email, the licence is F3.
Can an F1 user edit a Word or Excel file?
No. F1 access to Microsoft 365 for the web and for mobile is read-only. Users can open and read files but cannot create, edit or save them. F3 grants full access in the web and mobile apps.
What is the difference between F1 and F3?
F3 adds a 2 GB Exchange mailbox reachable through Outlook on the web, full create and edit rights in the web and mobile apps, and services such as Power Apps and Power Automate. Neither plan includes desktop applications.
Does F1 include desktop Office applications?
No. Neither F1 nor F3 includes the desktop client applications. Both are web and mobile plans, and the mobile apps are limited to devices with integrated screens under 10.9 inches.
Does F1 include identity management?
Yes. Microsoft Entra ID P1 is included, so F1 users can be covered by Conditional Access and multifactor authentication like any other user.
- Vendor
- Microsoft
- Category
- Productivity
- Type
- SaaS
- Billing
- Monthly
- Commitment
- 1-Year
- Available terms
- 1-Year, Monthly
- Unit price
- €1.90 /mo
- SKU
- MST-NCE-111-C100
Term or edition paths Microsoft allows this subscription to move to.
Attachable SKUs from the same category. Check each add-on's prerequisites for base-licence eligibility.
- 1You prepay through ITSailor (Malta) — VAT handled, reverse-charge for valid EU VAT IDs.
- 2We provision through Pax8 wholesale into your Microsoft tenant — no third-party MSP markup.
- 3You keep the tenant. Sovereign by default — every engagement closes with an Exit Kit.
Pax8 wholesale, margin in the price
Office 365 Extra File Storage [New Commerce Experience]
Organizations on select Office 365 and SharePoint Online products can order additional file storage.
Office 365 Extra File Storage (Education Faculty Pricing) [New Commerce Experience]
Priced per gigabyte, Office 365 offers additional file storage options to support an organization’s file growth.
Office 365 Extra File Storage (Non-Profit Pricing) [New Commerce Experience]
Priced per gigabyte, Office 365 offers additional file storage options to support an organization’s file growth.
SharePoint advanced management plan 1 (Education Student Pricing) [New Commerce Experience]
Premium SharePoint and OneDrive management capabilities helping organizations better manage SharePoint + Teams sites