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Microsoft 365 Copilot [New Commerce Experience]

AISaaSMonthly1-Year
SKU MST-NCE-COP-C100

Microsoft 365 Copilot

Microsoft 365 Copilot is the enterprise AI assistant for Microsoft 365: it works inside the applications people already use, drafting and rewriting content and summarising documents, mail and meetings. It is an add-on to the enterprise plans rather than part of them, so Microsoft 365 E3 and E5 both require it separately; only Microsoft 365 E7 includes it. Two things distinguish it from Microsoft 365 Copilot Business, the small business version: it carries no 300 user cap, and it does not require one of the Microsoft 365 Business plans underneath. Choosing the wrong one of the two is the common mistake.

What it is

Microsoft 365 Copilot is the enterprise Copilot subscription. It brings AI assistance into the Microsoft 365 applications rather than into a separate tool.

Who it is for

Organisations on the Microsoft 365 enterprise plans, and any organisation above the 300 user ceiling that governs the small business Copilot licence.

Key capabilities

  • AI assistance inside the Microsoft 365 applications
  • Drafting and rewriting written content
  • Summarising documents, mail and meetings
  • No user cap

Which Copilot licence you need

This is the decision that matters, and the two products are easy to confuse because both appear in the catalogue.

  • Microsoft 365 Copilot, this one. The enterprise subscription. No user cap, and no requirement for a Business plan underneath.
  • Microsoft 365 Copilot Business. For organisations with fewer than 300 users. It requires a Microsoft 365 Business Basic, Standard or Premium licence on the same user, and it is capped at 300 users. Microsoft states it delivers the same AI features at a licence tier aimed at smaller businesses.

If the organisation is on a Business plan and under 300 users, Copilot Business is the applicable product. If it is on E3 or E5, or above 300 users, this one is.

Where it is already included

Only Microsoft 365 E7, which bundles Copilot with Microsoft 365 E5, the Microsoft Entra Suite and Agent 365. On E3 and E5 Copilot is an add-on, not part of the plan.

One governance consequence worth planning for

Copilot interactions produce audit records. Extended retention and advanced analysis of those records sits in Microsoft Purview Audit (Premium), which is in E5, or in the Purview Suite add-on for Business Premium. If Copilot is going into a tenant with an audit obligation, settle that before deployment rather than after.

Features
AI assistance inside the Microsoft 365 applications
Drafting and rewriting written content
Summarising documents, mail and meetings
No user cap, unlike Copilot Business
No Business plan prerequisite
An add-on to Microsoft 365 E3 and E5
Included only in Microsoft 365 E7
Use cases
Adding AI assistance to an enterprise Microsoft 365 tenant
Drafting and summarising inside the applications people already use
Licensing Copilot above the 300 user ceiling of Copilot Business
Choosing correctly between the two Copilot subscriptions
FAQ
What is the difference from Microsoft 365 Copilot Business?

Copilot Business is for organisations under 300 users, requires a Microsoft 365 Business Basic, Standard or Premium licence on the same user, and is capped at 300. This enterprise subscription has neither the cap nor the Business plan prerequisite.

Is Copilot included in Microsoft 365 E5?

No. On both E3 and E5 it is a separate add-on licence. Only Microsoft 365 E7 includes it, alongside the Microsoft Entra Suite and Agent 365.

Which one should a 200 person company on Business Premium buy?

Microsoft 365 Copilot Business. It attaches to their Business Premium licence and is within the 300 user cap. Microsoft states it delivers the same AI features.

Do Copilot interactions get audited?

Yes, and extended retention and analysis of those records sits in Microsoft Purview Audit (Premium), which is in E5 or in the Purview Suite add-on for Business Premium. Settle that before deployment if there is an audit obligation.

Does it work as a separate application?

No. It works inside the Microsoft 365 applications rather than as a standalone platform, which is the point of it.

Plan details
Vendor
Microsoft
Category
AI
Type
SaaS
Billing
Monthly
Commitment
1-Year
Available terms
1-Year
Unit price
€29.51 /mo
SKU
MST-NCE-COP-C100
Conversions & upgrades

Term or edition paths Microsoft allows this subscription to move to.

UpgradesTo
Microsoft 365 Copilot - 3 year [New Commerce Experience]
UpgradesTo
Visio Plan 2 (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Planner and Project Plan 5 [New Commerce Experience]
UpgradesTo
Planner and Project Plan 5 (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Microsoft 365 Business Premium (Nonprofit Staff Pricing) [New Commerce Experience]
UpgradesTo
Microsoft 365 Business Premium Donation (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Microsoft 365 Business Standard (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Office 365 E3 (no Teams) Custom [New Commerce Experience]
UpgradesTo
Office 365 E5 without Audio Conferencing [New Commerce Experience]
UpgradesTo
Office 365 E5 (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 - Unattended License [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 (no Teams) Custom [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 (no Teams) - 3 year [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 (no Teams) - Unattended License - 3 year [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 - Unattended License - 3 year [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 - 3 year [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 - 3 year - Extended Service Term [New Commerce Experience]
UpgradesTo
Microsoft 365 E3 (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Microsoft 365 E5 without Audio Conferencing [New Commerce Experience]
UpgradesTo
Microsoft 365 E5 (no Teams) - 3 year [New Commerce Experience]
UpgradesTo
Microsoft 365 E5 - 3 year [New Commerce Experience]
UpgradesTo
Microsoft 365 E5 (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Microsoft 365 F3 EEA (no Teams) [New Commerce Experience]
UpgradesTo
SharePoint (Plan 1) [New Commerce Experience]
UpgradesTo
SharePoint (Plan 2) [New Commerce Experience]
UpgradesTo
Exchange Online (Plan 1) - AxeandSawOnly1
UpgradesTo
OneDrive for business (Plan 2) [New Commerce Experience]
UpgradesTo
Project Online Essentials [New Commerce Experience]
UpgradesTo
Project Online Essentials (Non-Profit Pricing) [New Commerce Experience]
UpgradesTo
Project for Office 365 [New Commerce Experience]
UpgradesTo
OneDrive for business (Plan 1) [New Commerce Experience]
UpgradesTo
Exchange Online Essentials [New Commerce Experience]
UpgradesTo
Microsoft 365 F1 [New Commerce Experience]
UpgradesTo
Teams Essentials and Teams Phone with pay-as-you-go calling (country zone 1 - US) [New Commerce Experience]
UpgradesTo
Teams Essentials and Teams Phone with pay-as-you-go calling (country zone 1) [New Commerce Experience]
UpgradesTo
Teams Essentials and Teams Phone with international calling [New Commerce Experience]
UpgradesTo
Microsoft Teams Enterprise Custom [New Commerce Experience]
UpgradesTo
Microsoft Teams Essentials with Phone [New Commerce Experience]
UpgradesTo
Office 365 E1 Plus [New Commerce Experience]
How buying works
  1. 1You prepay through ITSailor (Malta). VAT handled, reverse-charge for valid EU VAT IDs.
  2. 2We provision through Pax8 wholesale into your Microsoft tenant, with no third-party MSP markup.
  3. 3You keep the tenant. Sovereign by default: every engagement closes with an Exit Kit.
Microsoft NCE termsNew Commerce Experience applies: within 7 days of activation you may cancel or reduce seats (pro-rated). After day 7 the subscription is committed for the term. We mirror this verbatim, with no surprises.
Your price
Term
Billing cycle
€25.00/mo
Pax8 suggested retail €27.30−8% off Pax8 suggested retail
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Pax8 wholesale, margin in the price