Michal Jatczak founded ITSailor from Malta on a specific bet: that one technically-proficient engineer, paired with a stack of specialised AI agents and the right vendor marketplace, can outproduce a 10-person traditional IT consultancy on the work that actually matters - engineering-grade Microsoft 365 hardening, Azure landing zones, automation, and AI agent deployment for regulated EU operators.
The path here matters. Michal started in a large Polish software house, then moved to Malta into a heavily regulated operator - the kind of place where auditors actually open the logs, where a wrong Conditional Access policy gets noticed by Compliance the same day, and where "enterprise-grade security" has to actually work on a Tuesday afternoon, not in a Powerpoint. That insider experience - sitting at the table with executives translating AI into corporate process, while the security clock is running - is what shaped the ITSailor approach.
The portfolio is structured as three Azure-resident products plus a consulting practice that funds product development. SEAWALL is a FinOps engine for AWS and Azure tenants - Terraform modules, Grafana dashboards, and triage SOPs that turn "we're spending too much on cloud" into a remediated PR within an afternoon. HOIST is an autonomous IT-support agent for Tier-0 internal tickets, routed deterministically against a whitelist and paid per resolution. DECKLOG is a knowledge operations layer for Microsoft 365 Copilot agents: corpus cleanup, permission review, and answer-quality evidence across SharePoint, OneDrive, policies, tickets, and contracts.
The licensing and managed stack lives in the Pax8 marketplace - Microsoft 365, Azure, backup, security, and the rest of the modern operator's toolchain sourced at wholesale. No 30% markup, no opaque billing. Every licence is transferable out via the Exit Kit on day one.
The consulting layer is anchored by the Architecture Workshop: two hours live in your tenant, an ITSailor Microsoft 365 Security Baseline assessment, an Azure landing-zone sketch, and a deployable architecture plan with the Terraform and Power Automate flows ready to merge. The next workshop in your inbox costs 10× more, ends with a 100-page PDF, and locks you into the consultancy's tools. ITSailor's wedge is the inverse: a fixed-price diagnostic that ends with deployable code you own, and an Exit Kit that means you never need ITSailor to walk away from a vendor.